Question 1

What services do you provide?

Accepted Answer

We provide a range of plumbing and heating services, including boiler installation, boiler servicing, boiler repairs, power flushing, gas safety inspections, gas leak detection and repair, underfloor heating and bathroom installation.

Question 2

Which areas do you cover?

Accepted Answer

We work throughout Leeds, Bradford, Halifax, Dewsbury and the surrounding areas of Yorkshire, including Batley, Brighouse, Cleckheaton, Heckmondwike, Liversedge and Pudsey. Please contact us if you are unsure whether we cover your location.

Question 3

Are your engineers Gas Safe registered?

Accepted Answer

Yes. All gas-related work is completed by Gas Safe registered engineers in accordance with current safety requirements.

Question 4

Do you provide free quotes?

Accepted Answer

Yes, we provide free, no-obligation quotes. We will discuss the work required and clearly explain the available options before you decide whether to proceed.

Question 5

How can I claim the 10% discount?

Accepted Answer

New customers can receive 10% off their first eligible booking by quoting the promotional code LIGHT10 when contacting us. Please mention the code before the work is confirmed. Terms and conditions apply.

Question 6

How often should I have my boiler serviced?

Accepted Answer

Most manufacturers recommend having your boiler serviced once a year. Annual servicing can help identify developing faults, support safe and efficient operation and reduce the likelihood of unexpected breakdowns.

Question 7

What are the signs that my boiler needs repairing?

Accepted Answer

Common warning signs include unusual noises, inconsistent heating, a loss of pressure, leaks, unreliable hot water, unexpectedly high energy use or an error code on the boiler display. Contact us if your boiler is not operating normally.

Question 8

Do you offer emergency heating call-outs?

Accepted Answer

Yes, we provide emergency heating call-outs across our service area. We will assess the problem, make the system safe and complete a repair where possible. If further work is required, we will explain the available options clearly.

Question 9

How long does a boiler installation take?

Accepted Answer

The time required depends on the boiler, the existing heating system and whether any pipework or controls need to be changed. We will assess your property and provide an estimated timescale as part of your quotation.

Question 10

Which boiler brands do you work with?

Accepted Answer

Our engineers work with boilers from a wide range of leading manufacturers, including Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, Potterton, Vokera and Main. Please contact us if you need help with a particular make or model.

Question 11

Is your work guaranteed?

Accepted Answer

Yes. Our installations and repairs are backed by a 12-month workmanship guarantee, giving you additional reassurance that the work has been completed properly.

Question 12

Do landlords need a gas safety inspection?

Accepted Answer

Landlords are legally required to arrange an annual gas safety check for gas appliances and flues in their rental properties. We can complete the necessary inspection and provide the required Gas Safety Record.

Question 13

Can you help if some of my radiators are not heating properly?

Accepted Answer

Yes. Cold spots, slow heating and uneven radiator temperatures may indicate trapped air, restricted circulation or a build-up of sludge. We can inspect the system and advise whether repairs, balancing or power flushing may be appropriate.

Question 14

Do you install underfloor heating?

Accepted Answer

Yes, we install both wet and electric underfloor heating systems. We can assess the property, discuss the most suitable option and provide a clear quotation for the installation.

Question 15

Can you complete all the plumbing for a new bathroom?

Accepted Answer

Yes. We can install the plumbing required for baths, showers, basins, toilets and associated pipework. We can also coordinate with other trades to help keep the bathroom installation organised.

Question 16

How do I arrange an appointment?

Accepted Answer

You can request an appointment by calling 07521 217477, emailing info@lightheatingsolutions.co.uk or completing the website contact form. Please provide a brief description of the work and your location so we can respond appropriately.

Frequently Asked Questions

Frequently Asked Questions

Still Have a Question?