Reviews
Customer Reviews
See what our customers say about Light Heating Solutions.
5.0
out of 5.0
Based on 35 verified reviews
All Reviews
“"Had a power flush done at my home as some of the radiators were not getting warm , attached the machine to the system and did the clean and the difference is amazing . Really happy thank you so much"”
— Lee Walker
Which? Trusted Traders“"Fantastic all around. I was worried with it being so close to Christmas that I wouldn’t not be able to get my heating and hot water fixed but Matthew was here within an hour and had it sorted quickly! Very pleasant on the phone and in person. Would highly recommend averyone to use Light and sons. Will certainly be calling again if needed"”
— Kim
Which? Trusted Traders“"Nice polite guys. And proffesional. Quoted and that’s the price we paid. No hidden extras ! Job done and thankyou. Certainly be calling you guys again."”
— Paul
Which? Trusted Traders“"I was recommended Light & Sons from a friend. Matt was polite, professional and great value. We love the new bathroom & would 100% recommend him to family and friends."”
— Jamie
Which? Trusted Traders“"Matty came on time and has a very friendly demeanor, he told me the best options of boiler I would require and what he recommended and left it for me to decide and wasn't pressured. I have used him in a number of occasions now not only for servicing but help with fix my old boiler. He always takes time to explain what he need to do and what he has done,in a way that I can understand If he did know how to fix it he would always find out. He is very knowledgeable and takes great pride in his work."”
— Liam
Which? Trusted Traders“"Matthew managed to fit out boiler before Christmas, which we were extremely grateful for. He did everything we asked for, and left the place clean and tidy. Would definitely recommend."”
— Liz
Which? Trusted Traders“"Light and Sons Gas Services specifically Matthew has carried out work for me for many years. He is professional, hardworking, and extremely knowledgeable. He goes above and beyond to ensure the work is completed in a timely manner, and is carried out to the highest standard, taking the stress off me as a landlord. He communicates clearly and keeps me updated throughout the work, and is always upfront and transparent with his pricing. Currently I work abroad and I’m not always present or available, but I can trust Matthew to handle any maintenance or emergency issues promptly and efficiently and he always kept fully updated. Most importantly, he ensures my tenants are safe. I have been using Matthew for a long time and I find him incredibly trustworthy and a reliable professional - including recommending him to friends and family who have also used him to carry out work. I can’t recommend his services enough."”
— Denise
Which? Trusted Traders“"Matty is very professional and aims to get the job done, he is open and honest. Explains all possible outcomes and talks through the job with you. Couldn't ask for a better service. We are nice and warm after a successful flush of the radiators."”
— Gabs
Which? Trusted Traders“"I have used Light & Sons multiple times over the past year and couldn’t recommend the service enough. One of the jobs Matt fixed was a leaking valve in the cistern of my toilet, which meant the macerator was going off on a regular basis. Matt went to a local suppliers and found the part at a very reasonable price and fixed the problem. I also had to call Matt out for a leaking radiator valve that was soaking into the carpets. Matt came around late on a Tuesday evening to fix the issue, rather than waiting another day or so to cause further dampness. He solved the issue very quickly and let me know I could call if there was any other problems. Matt also services my boiler annually and is always very prompt, efficient, doesn’t leave a mess and also makes sure I have understood what he has done. I recommend Light and Sons to my family members, as he is on hand quickly, very efficient, I trust him with the work and is very reasonably priced."
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— Daniel Massheder
Which? Trusted Traders“"Matt has serviced my boiler a number of years now. He has also done small plumbing jobs for me. Always there when giving a date/time tho sometimes he is held up on another job but will message to let you know. Would I recommend Matt,yes,without hesitation."
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— Angela
Which? Trusted Traders“"This was a job for an elderly relative who can be quite anxious about dealing with anything like this. I knew Matty through a friend and knew he was has registered plumber. We got some online quotes, Matty was our only in person quote and he was competitive with the others. Due to the connection my relative preferred Matty’s quote along with the guarantee package that she could opt for. Matty was happy to deal with me in the main but I know my relative was happy with how he dealt with her enabling her to control her anxiety. When I attended it was clear Matty liked to work clean and tidy as possible. I was really grateful with how Matty dealt with my mother in law and put her mind to rest on different things without being condescending or dismissive of her. I was pleased with his work and so was my relative."”
— Gavin
Which? Trusted Traders“"Matty - Fantastic job, complete new boiler install, very impressed with his work. (July 2023) - (Jan 2026) We asked Matty to come and install us a combi boiler, house was getting completely redesigned, Matty - as per building design install and re-routed pipework inline with our building plans, never had an issue, Matty comes every year to service it, we have a calendar reminder set up with him. highly recommend - trusted and never let us down, whole family now use him for all Gas and pluming requirements."”
— Scott Dyson
Which? Trusted Traders“"I called matthew out to my boiler as it wasnt working. He was highly recomemded from a friend. He asked some basic questions over the phone and explained what the problem could be. He explained his costs upfront which where very resonable. He arrived on time and was very polite. Once he had looked at the boiler he took the time to explain the issue. It required a new part. He explained how much it would be to replace and he even had the part on the van which was a bonus. He fixed the boiler and tested it to make sure it had no more issues. I was very impressed with the service prpvided and I will be using matthew for all my gas and plumbing work from now on."”
— Michael
Which? Trusted Traders“"Matt installed our boiler a few years ago and has returned to service each year. He is prompt, respectful of our home and professional."”
— Sam
Which? Trusted Traders“From the initial visit to the end of the works Matt was great, he explained everything in detail, gave great advice and options to what would fit and work best for the house hold needs.
He sourced and arranged the scaffolding required, and communicated excellently before the works started.
I would highly recommend him.”
— Jane
TrustATrader
“Matt has serviced my boiler for the last two years, he is always punctual, polite and tidy.”
— Alison
TrustATrader
“Matthew always on time and worked solid every day. He was putting a combi boiler in for us and kept us up to date with all he was doing. He found a fault with our gas supply and contacted British Gas for us to get them to come out. Always left place clean. Would definitely recommend and use again if we needed a plumber. No issues whatsoever.”
— Martin and Christine Peel
TrustATrader
“Matthew converted our whole system from tanks to a combi boiler and also fitted our shower, and the whole experience was smooth from start to finish.
He’s calm, knowledgeable and just gets on with the job to a really high standard. The work looks great and everything is working perfectly.
He was also very tidy and respectful in our home, which we really appreciated.
We’d absolutely use him again and highly recommend him.”
— Shan
TrustATrader
“"I was having boiler trouble for awhile and Matt had the problem fixed quickly and efficiently."”
— Conor O’Neill
Which? Trusted Traders“"Friendly service, reasonable price. He has done multiple jobs for us from bathroom renovation to yearly boiler check and installation of new radiators."”
— Charlotte
Which? Trusted Traders“"From the initial visit to the end of the works Matt was great, he explained everything in detail, gave great advice and options to what would fit and work best for the house hold needs. He sourced and arranged the scaffolding required, and communicated excellently before the works started. I would highly recommend him."”
— Jane
Which? Trusted Traders“"We called matty with an emergency leak he was with us within the hour reasonable priced then he called me few days down the line to check in to make sure the leak was still okay really nice lad definitely recommend him thanks again"”
— Ben
Which? Trusted Traders“"I have used Light & sons for years for my boiler after a neighbour recommended them to me and they have always been super friendly & reliable. I would highly recommend them to anyone."”
— Laura
Which? Trusted Traders“"Matt has serviced my boiler for the last two years, he is always punctual, polite and tidy."”
— Alison
Which? Trusted Traders“"Matthew always on time and worked solid every day. He was putting a combi boiler in for us and kept us up to date with all he was doing. He found a fault with our gas supply and contacted British Gas for us to get them to come out. Always left place clean. Would definitely recommend and use again if we needed a plumber. No issues whatsoever."”
— Martin and Christine Peel
Which? Trusted Traders“"Matty is my gas plumber and he does work for all my family and friends I would recommend him to anybody he is polite punctual and very clean I rang him on a Sunday for my uncle who is 84 years old with a blocked sink he came out straight away it was a a frozen pipe and he solved the problem"”
— Samantha
Which? Trusted Traders“"Matt installed my gas boiler in 2022 and has since carried out 3 annual services. I haven't had any issues or problems with my boiler, heating or hot water. He is extremely reliable, punctual and efficient. He completes the Service & Interim Boiler Work Record and ensures I am in receipt of Domestic Homeowner Gas Safety Records. I would highly recommend Light & Sons Gas Services. I know exactly when the next boiler service is due and who will be doing the work!"
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— Eileen
Which? Trusted Traders“"Matthew converted our whole system from tanks to a combi boiler and also fitted our shower, and the whole experience was smooth from start to finish. He’s calm, knowledgeable and just gets on with the job to a really high standard. The work looks great and everything is working perfectly. He was also very tidy and respectful in our home, which we really appreciated. We’d absolutely use him again and highly recommend him."”
— Shan
Which? Trusted Traders“"Works carried was the replacement of an old boiler, replace old radiators and then installing new pipe work and then install new kitchen sink. Very happy with work and will be carrying out the annual servicing of the boiler and our gas fire."”
— Richard
Which? Trusted Traders“"I would 100% recommend. Matt has done a few jobs for me now. He is very professional and friendly, clean worker and he has done an array of jobs from fitting and servicing our boiler. He has fitted and replaced radiators and was on hand to help me when I had no heating or hot water!"”
— Chere Turner
Which? Trusted Traders“"Matthew and team helped pick and install multiple bathroom items (new toilet, new shower, new taps etc), and a new Hive System at our house. From quote to delivery, it was smooth, transparent and Matthew communicated throughout. Matthew promptly came to do a site visit, sent suggested items and a quote within a day. I’ve used Matthew’s services for several years, he is always reliable, professional, efficient and does a great job. Highly recommend."”
— Cat
Which? Trusted Traders“"Very professional On time High standards Will be using light an sons in future."”
— Danny
Which? Trusted Traders“"Matt explained everything from the cause to the solution - Was extremely satisfied with his work. Would definitely use again & highly recommend to others"”
— Simone Harris
Which? Trusted Traders“"We have been using Light & Sons for 5 years now, we've had a range of services from a brand new heating system installation to boiler servicing. We have always been happy with the standard of work done. Recent work involved a boiler service, weather compensation kit and magnetic filter installation at a new build property. This job was done to a professional standard, Matt identified some important issues that we weren't aware of, thankfully we were able to report these issues back to our developer to get them rectified ASAP. Matt is punctual, tidy and always happy to help. Thanks!"”
— Mya
Which? Trusted Traders“"Matt has serviced my boiler regularly since he installed it 5years ago. He is always prompt, works efficiently and cleans up after himself. He’s very friendly and personable and I would always recommend him."”
— Susan Kerridge
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